Built for New York City buildings

The operating system for NYC property management

BoroDesk files your compliance, closes out every work order, runs resident & board portals, and answers your buildings' calls — one platform built for New York's rules.

1 platform compliance · ops · residents · voice
NYC-native HPD · DOB · FDNY · local law
Files it — doesn't just alert you
🏢 Managing agents 🏗️ Building owners 🧰 Superintendents 📋 Compliance teams 🗳️ Co-op & condo boards
The difference

Your other tools alert you.
BoroDesk files it.

Everyone else

Sends you a reminder that a local-law deadline is coming, a call was missed, or a work order is open — then leaves the actual work to you.

BoroDesk

Tracks and files the compliance item, captures the call as a work order, and closes the loop — tied to the right building, on the record.

The platform

Everything a NYC building needs, in one place

Six connected modules replace the spreadsheets, the alert apps, and the things living in people's heads.

Compliance & Records

Track and file HPD / DOB / FDNY items and local-law deadlines — with AI search across your leases and building documents.

Work Orders & Field Ops

Every request captured, assigned, and closed out. Supers work from a phone in the field; daily logbook with photos.

Resident & Board Portal

Residents submit and track requests; boards get a clean workspace for docs, votes, and decisions — private by building.

AI Receptionist

A human-voice AI answers your building line 24/7 and turns every call into a tracked work order — nothing goes to voicemail.

Staff & Payroll

GPS + selfie time-clock, payroll timesheets, task assignment, and crew chat for building staff — replacing paper.

Books & Trust Accounting

Property accounting and security-deposit trust handling built for NYC — the numbers and the compliance in one system.

Security & privacy

Resident data you can be trusted with

Property managers hand you sensitive information. BoroDesk is built privacy-first and compliant with New York's SHIELD Act from day one.

  • Encrypted in transit and at rest — your data is never sold or shared
  • Row-level isolation — one customer can never see another's data
  • Recorded calls carry the disclosure New York law requires
  • Export or delete your data any time — no lock-in
Data encryptionIn transit + at rest
Tenant isolationRow-level security
NY SHIELD ActAligned
Call recording consentDisclosed on every call
Your dataYours — exportable

Run your buildings, not spreadsheets.

See BoroDesk on one of your own buildings. We'll set it up and show you exactly what it changes.

System requirements

BoroDesk runs entirely in the cloud — nothing to install. All you need is a current web browser (Google Chrome, Microsoft Edge, Firefox, or Safari) on Windows 10 or newer, macOS, or any Chromebook or tablet. Mobile apps support recent iPhone and Android devices. Older office computers work fine as long as the browser is kept up to date; where hardware is too old to run a modern browser, we can supply a preconfigured device at cost. Questions: support@borodesk.com.